{"id":159,"date":"2022-02-08T13:59:38","date_gmt":"2022-02-08T12:59:38","guid":{"rendered":"https:\/\/www.vmv-mbh.de\/?page_id=159"},"modified":"2022-03-16T15:36:46","modified_gmt":"2022-03-16T14:36:46","slug":"messbare-qualitaet-im-spnv","status":"publish","type":"page","link":"https:\/\/www.vmv-mbh.de\/en\/die-vmv\/messbare-qualitaet-im-spnv\/","title":{"rendered":"Measurable quality in regional rail transport"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"159\" class=\"elementor elementor-159\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9379498 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9379498\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-custom\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b2ea94c\" data-id=\"b2ea94c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff1c737 h3 elementor-widget elementor-widget-heading\" data-id=\"ff1c737\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Quality in regional passenger transport in Mecklenburg-Western Pomerania<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ec7003 lead elementor-widget elementor-widget-text-editor\" data-id=\"3ec7003\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Since 2000, passengers have been asked annually about their satisfaction levels; in 2020, there were 12,362 interviews. Various quality criteria as well as overall satisfaction with the current journey were considered in this survey. The evaluation is based on a school grade scale from 1 to 5. Since the beginning of the satisfaction survey, passengers have continuously rated the services of the RUs as good (M-V 2020 grade 1.73).<\/p><p>Apart from the subjective quality criteria, punctuality is the only objective criterion for quality assessment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef8b5ee elementor-widget elementor-widget-text-editor\" data-id=\"ef8b5ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>You can obtain the evaluation of the quality in SPNV 2020 here:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b9c217 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"0b9c217\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.vmv-mbh.de\/wp-content\/uploads\/Auswertungen_KZA_und_Pkt._fuer_VMV-Website_2020.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-cloud-download\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Evaluations 2020.pdf<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Quality in regional rail passenger transport in Mecklenburg-Western Pomerania Since 2000, passengers have been asked annually about their satisfaction; in 2020, there were 12,362 interviews. Various quality criteria as well as overall satisfaction with the current journey were considered in this survey. The evaluation is done on a school grade scale from 1 to 5. Since the beginning of the satisfaction survey, passengers assessed...<\/p>","protected":false},"author":7,"featured_media":0,"parent":28,"menu_order":53,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-159","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Messbare Qualit\u00e4t im SPNV - VMV-Verkehrsgesellschaft Mecklenburg-Vorpommern<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vmv-mbh.de\/en\/die-vmv\/messbare-qualitaet-im-spnv\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Messbare Qualit\u00e4t im SPNV - VMV-Verkehrsgesellschaft Mecklenburg-Vorpommern\" \/>\n<meta property=\"og:description\" content=\"Qualit\u00e4t im SPNV in Mecklenburg-Vorpommern Seit dem Jahr 2000 werden j\u00e4hrlich die Fahrg\u00e4ste nach ihrer Zufriedenheit befragt, im Jahr 2020 waren es 12.362 Interviews. Verschiedene Qualit\u00e4tskriterien sowie die Gesamtzufriedenheit mit der aktuellen Fahrt wurden bei dieser Umfrage betrachtet. Die Bewertung erfolgt auf einer Schulnotenskala von 1 bis 5. Seit Beginn der Zufriedenheitsstudie beurteilten die Fahrg\u00e4ste&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.vmv-mbh.de\/en\/die-vmv\/messbare-qualitaet-im-spnv\/\" \/>\n<meta property=\"og:site_name\" content=\"VMV-Verkehrsgesellschaft Mecklenburg-Vorpommern\" \/>\n<meta property=\"article:modified_time\" content=\"2022-03-16T14:36:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.vmv-mbh.de\\\/die-vmv\\\/messbare-qualitaet-im-spnv\\\/\",\"url\":\"https:\\\/\\\/www.vmv-mbh.de\\\/die-vmv\\\/messbare-qualitaet-im-spnv\\\/\",\"name\":\"Messbare Qualit\u00e4t im SPNV - VMV-Verkehrsgesellschaft Mecklenburg-Vorpommern\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.vmv-mbh.de\\\/#website\"},\"datePublished\":\"2022-02-08T12:59:38+00:00\",\"dateModified\":\"2022-03-16T14:36:46+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.vmv-mbh.de\\\/die-vmv\\\/messbare-qualitaet-im-spnv\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.vmv-mbh.de\\\/die-vmv\\\/messbare-qualitaet-im-spnv\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.vmv-mbh.de\\\/die-vmv\\\/messbare-qualitaet-im-spnv\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/www.vmv-mbh.de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Die VMV\",\"item\":\"https:\\\/\\\/www.vmv-mbh.de\\\/en\\\/die-vmv\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Messbare Qualit\u00e4t im SPNV\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.vmv-mbh.de\\\/#website\",\"url\":\"https:\\\/\\\/www.vmv-mbh.de\\\/\",\"name\":\"VMV-Verkehrsgesellschaft Mecklenburg-Vorpommern\",\"description\":\"VMV \u2013 Verkehrsgesellschaft M-V\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.vmv-mbh.de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.vmv-mbh.de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.vmv-mbh.de\\\/#organization\",\"name\":\"VMV \u2013 Verkehrsgesellschaft Mecklenburg-Vorpommern mbH\",\"url\":\"https:\\\/\\\/www.vmv-mbh.de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.vmv-mbh.de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.vmv-mbh.de\\\/wp-content\\\/uploads\\\/vmv.23_logo_basic120q_NEG3_RGB300.png\",\"contentUrl\":\"https:\\\/\\\/www.vmv-mbh.de\\\/wp-content\\\/uploads\\\/vmv.23_logo_basic120q_NEG3_RGB300.png\",\"width\":1417,\"height\":371,\"caption\":\"VMV \u2013 Verkehrsgesellschaft Mecklenburg-Vorpommern mbH\"},\"image\":{\"@id\":\"https:\\\/\\\/www.vmv-mbh.de\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Messbare Qualit\u00e4t im SPNV - VMV-Verkehrsgesellschaft Mecklenburg-Vorpommern","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.vmv-mbh.de\/en\/die-vmv\/messbare-qualitaet-im-spnv\/","og_locale":"en_GB","og_type":"article","og_title":"Messbare Qualit\u00e4t im SPNV - VMV-Verkehrsgesellschaft Mecklenburg-Vorpommern","og_description":"Qualit\u00e4t im SPNV in Mecklenburg-Vorpommern Seit dem Jahr 2000 werden j\u00e4hrlich die Fahrg\u00e4ste nach ihrer Zufriedenheit befragt, im Jahr 2020 waren es 12.362 Interviews. 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